Saskatchewan Festival of Words believes that privacy is very important. We have a stringent policy regarding all of the information that we collect.

Your use of this site constitutes acceptance of these terms and conditions. If you do not agree with these policies, please cease using this site immediately.

Saskatchewan Festival of Words reserves the right to amend these policies from time to time. Notwithstanding the terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in the Canadian Personal Information Protection and Electronic Documents Act, and other relevant Canadian and Saskatchewan legislation in effect from time to time. These exemptions include, without limitation, publicly available information, or information disclosed for criminal or civil investigations or compliance with law or court orders.

Saskatchewan Festival of Words takes reasonable precautions to ensure your privacy on the terms contained in this policy. Saskatchewan Festival of Words uses reasonable efforts to, but cannot totally prevent, unintended disclosures by such means as hackers and other unauthorized individuals, and inadvertent or illicit employee actions.

Cardholder Provided Information:

Our electronic purchase service requires that cardholders provide contact information (including without limitation: name, address, city, state or province, postal code, country, telephone and email), and financial information (including without limitation: name on credit card, credit card number, credit card security code and expiry date), and ordering information. This information is collected and used to process the transaction and for internal accounting and other procedures. Following a transaction, we may contact cardholders by phone or email for security purposes.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When you order from us you will be asked to enter sensitive information (such as credit card number or postal address), that information is encrypted and is protected with the best encryption software in the industry – SSL – 256 bit encryption. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. This website was designed by Reactive Designs [http://www.reactivedesigns.net] and the website application is PCI compliant. This site is hosted by Reactive Host [http://www.reactivehost.net] on a PCI compliant server – scanned by McAfee regularly to ensure a secure web application and server. We use Internetsecure [http://www.internetsecure.com] as our merchant to process the credit card information.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. We do not store credit card information. Credit Card information is sent to Internetsecure and Internetsecure is a top Canadian Merchant company. Internetsecure is responsible for their own privacy polices and for maintaining privacy and confidentiality for all information Saskatchewan Festival of Words provides them.

Registration

In order to use our services, a user must first complete the sign-up form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. If a user wishes to use our E-commerce system they must enter demographic information such as billing address.

Information Automatically Collected:

Our Web site keeps track of usage data, such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. The IP addresses we collect on our electronic purchase service are linked to personally identifiable information. This is collected in order to combat fraud during the purchase process. We also use this data to better understand Web site usage in the aggregate so that we know what areas of our Web site users prefer. Automatically collected information is also used for the same purposes as cardholder supplied and merchant supplied information.

Links

This web site contains links to other sites. Please be aware that Saskatchewan Festival of Words is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Contact Us / Email Inquiries:

No information sent to Saskatchewan Festival of Words via email or the website inquiry form is used for any other reason than to respond to and maintain a record of the inquiry. This information is not sent to third parties or retained for mailing list purposes.

Opt out / Correct / Update:

This site gives members the following options for removing their information from our database to cancel future communications, to no longer receive our service, or to change their information on our database:

1. send email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
2. call the following telephone number: 1-306-691-0557.

Contacting Saskatchewan Festival of Words

If you have questions about this privacy statement, the practices of this site or your dealings with this web site, you may contact:
Saskatchewan Festival of Words
217 Main Street North
2nd Floor Moose Jaw, SK
S6H 0W1
Canada
Phone: (306) 691-0557
Fax: (306) 693-2994
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it